Owner FAQs

We are open for business, Monday through Friday from 9:00 AM until 5:00 PM.

We accept a variety of payments through the portal. Residents can pay via credit card, debit card, or electronic check.

To ensure the same high level of service and quality, we may only accept new properties if we have the capacity depending on the time of year.

Our main goal is to help manage your properties, remove all the stress and headaches, free up your time, and generate passive income on your real estate investments.

Please contact us to check if we have availability to manage new rentals for you.

The tenant’s security deposit is held by us in a trust account.

We will work with you to find a management fee structure that works for your rentals and is a win-win for everyone.

We list your rentals on high traffic sites such as Zillow, Trulia, Hotpads, Dwellsy, RentalSource, and more.

We will also market them here on our website and other channels as needed to ensure full occupancy and maximum return.

Owner's distributions are disbursed by the 1st of the following month by ACH.

As part of our rental applications, we also request background checks via Experian paid for by the tenant's application fee. This includes criminal history, eviction history, and a credit report to ensure we bring in the best tenants.

Yes, not only do our owners each have access to an online portal, so do our residents. This makes things like maintenance requests, and owner statements so much easier and transparent between all parties.